Refund policy
Return & Refund Policy
At Free Fall Co., every order is carefully prepared and inspected before it ships. Because of the nature of our products and inventory, all sales are final.
Returns
We do not accept returns, exchanges, or cancellations once an order has been placed.
Refunds
We do not offer refunds for any purchases. Please review your order carefully before completing your purchase.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within **24 hours **of delivery. Include your order number along with clear photos of the item and packaging so we can review the issue and work toward an appropriate resolution.
Lost or Stolen Packages
Free Fall Co. is not responsible for packages that are lost, stolen, or delayed after they have been marked as delivered by the shipping carrier. If you experience a delivery issue, we recommend contacting the carrier directly.
Contact Us
If you have any questions about your order, please reach out to us through our contact page or by emailing our customer support team before placing your order.
Thank you for supporting Free Fall Co.